Terms of service
Terms of Service
Welcome to GardenGenius LLC, the online store that helps you grow native plants in your own backyard. By using our website, products, and services, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order or using our website.
Ordering and Payment
You can order our products online through our secure checkout system. We accept major credit cards, as indicated on our website. You will receive an email confirmation of your order and a tracking number when your order is shipped. We reserve the right to cancel or refuse any order for any reason at any time. We are not responsible for any errors or delays in processing your order.
Shipping and Delivery
We ship our products to the United States. Shipping rates and delivery times vary depending on your location and the weight and size of your order. We are not responsible for any customs fees, taxes, or duties that may apply to your order. We are not liable for any loss, damage, or delay caused by the shipping carrier or any other third party. You are responsible for providing a valid and complete shipping address and contact information.
Returns and Refunds
We want you to be satisfied with your purchase. If you are not happy with our products, you can return them within 14 days of delivery for a full refund or exchange, excluding shipping costs. To be eligible for a return, your products must be unused, unopened, and in the same condition that you received them. You must also provide a proof of purchase and a reason for your return. You are responsible for paying the return shipping costs and ensuring that the products are properly packaged and insured. We are not responsible for any products that are lost, damaged, or stolen in transit. We will process your refund or exchange within 14 days of receiving your return.
Disclaimer of Warranties and Limitation of Liability
Our products are sold “as is” and “as available” without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that our products will meet your expectations, requirements, or needs, or that they will be free of defects, errors, or inaccuracies. We do not warrant that our website, products, or services will be uninterrupted, secure, or error-free, or that any errors or defects will be corrected. You use our website, products, and services at your own risk and discretion.
In no event shall we be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, arising from or in connection with your use of or inability to use our website, products, or services, even if we have been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of liability for certain types of damages, so some of the above limitations may not apply to you. In such cases, our liability will be limited to the fullest extent permitted by applicable law.
Indemnification
You agree to indemnify, defend, and hold harmless us, our affiliates, partners, officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees, including reasonable attorneys’ fees, arising from or relating to your use of or access to our website, products, or services, your violation of these terms of service, or your violation of any rights of any third party.
Governing Law and Jurisdiction
These terms of service and any dispute or claim arising from or in connection with them shall be governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in the State of Indiana for the resolution of any legal matter arising from or related to these terms of service or your use of or access to our website, products, or services.
Changes to These Terms of Service
We reserve the right to modify or update these terms of service at any time and for any reason, without prior notice or consent. Any changes will be effective immediately upon posting on our website. You are responsible for reviewing these terms of service periodically to ensure that you are aware of and agree to any changes. Your continued use of or access to our website, products, or services after any changes constitutes your acceptance of the revised terms of service.
Contact Us
If you have any questions, comments, or concerns about these terms of service or our website, products, or services, please contact us at:
GardenGenius LLC 11401 Cedarmont Drive, Fort Wayne, Indiana USA Email: Gardengenius@outlook.com